Support
You run a small house-cleaning crew. Something broke, billing looks wrong, or you cannot get on the board. Email us. We read every message.
Primary contact
Prefer email over chat. Include your business name and the login email when you write.
mailto:support@getcleanbook.com
Common questions
Signing in
Use the email you signed up with at https://app.getcleanbook.com/login. If you cannot get in, email support@getcleanbook.com from that address and we will reset access.
Billing and Stripe
Plans and cards are handled in the app under billing (Stripe). To change a card or cancel, open app.getcleanbook.com while signed in. Receipts come from Stripe.
SMS reminders
Turn SMS on per job or client in the app. Reminder text goes to the numbers you added. If a message fails, check the number and your SMS settings in the app first.
Scheduling
Add houses, drop them on the week board, assign who is on each job. Crew sees the same board in the app. Start at app.getcleanbook.com after you log in.
How we handle account, board, payment, and SMS data is in the Privacy Policy.
Back to the board
Open the app if you already have a crew on Cleanbook.